SnagIt Twin Pack - README.TXT                             31 Aug 1999

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                        ~ TABLE OF CONTENTS ~
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1.  WHAT IS SNAGIT?
    1.1  What is the SnagIt Twin Pack?

2.  SYSTEM REQUIREMENTS
    2.1  Evaluation Package Contents

3.  GETTING HELP
    3.1  Using On-line Help
    3.2  SnagIt Support

4.  WHAT'S NEW
    4.1  32-bit Version - SnagIt/32 Version 4.3.6
    4.2  16-bit Version - SnagIt Version 2.6.3
    4.3  Undocumented features

5.  KNOWN PROBLEMS OR LIMITATIONS
    5.1  32-bit Version - SnagIt/32
    5.2  16-bit Version - SnagIt

6.  SETUP AND CONFIGURATION
    6.1  Installation Instructions
    6.2  Installed Files
    6.3  Uninstall Instructions
    6.4  Manual Uninstall Instructions

7.  REGISTERING SNAGIT TWIN PACK
    7.1  Using CompuServe's SWREG Forum
    7.2  International Distributors

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1.  WHAT IS SNAGIT?
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  Welcome! You have chosen a powerful Windows image, text, and video
  capture program that allows you many options. SnagIt is for any
  computer user who needs to capture more than a few screens for
  any purpose, such as:

  o  Capturing screens and menus in a Windows program to create
     documentation.

  o  Professional image processing and manipulation, e.g. shrink
     screen captures while maintaining image readability.

  o  Saving a long window, even if it scrolls off-screen, with a
     single capture instead of clipping them together.

  o  Creating AVI movies from live program action on your computer 
     screen.  Also record audio at the same time from your microphone.

  o  Creating a multimedia program or computer based training (CBT).

  o  Reducing the number of repetitious steps required to capture many
     screens.

  o  Saving a screen to e-mailing it to someone else.

  o  Capturing text from applications with no cut or paste option.

  o  Easy management of large numbers of captures of any type; images, 
     text or video.

  o  Integrating SnagIt/32's capture functionality into other
     applications through its Dynamic Data Exchange (DDE) support.

  SnagIt has been providing Microsoft Windows users with an easy way
  to capture and print Windows screens since it was first released in
  1990.  In "Windows 3.1 Secrets," author Brian Livingston calls
  SnagIt "the print utility Microsoft Windows forgot."

1.1 What is the SnagIt Twin Pack?

  Many organizations are in the early stages of the transition from
  Windows 3.1x to Windows 98 or NT.  To assist during this period,
  TechSmith is offering the SnagIt Twin Pack.  It includes a 16-bit
  version, tailored for Windows 3.1x, as well as a true 32-bit version
  for Windows 95/98 and NT. The setup program automatically detects
  the workstation's operating environment and loads the appropriate
  version.  The purchaser is licensed to run either version and to
  switch between them without further payment. Purchasing the Twin
  Pack provides the benefits of running SnagIt today without the
  penalty of Windows 95 or NT upgrade fees in the future.

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2.  SNAGIT TWIN PACK SYSTEM REQUIREMENTS
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  In order to run SnagIt, your system must meet these specifications:

  o  An IBM PC or compatible that meets the minimum hardware
     requirements for your version of Microsoft Windows.

  o  Microsoft Windows 3.1x, Windows For Workgroups 3.1x,
     Windows 4.0 (or higher), or Windows 95/98 installed and
     configured on your system.

  o  A mouse or other pointing device

  o  For printed output, a Windows-supported printer that can print
     bitmaps. (This includes most of the laser, dot matrix and ink jet
     printers that Windows supports.  Plotters are not recommended for
     use with SnagIt due to their inability to print bitmaps.)

2.1 Evaluation Package Contents

  Included in the SnagIt Twin Pack archive file are the following
  files:

  readme.txt      This file.
  register.txt    Product registration instructions.
  setup.exe       SnagIt Twin Pack installation program.

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3.  GETTING HELP
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3.1 Using SnagIt's On-line Help

  SnagIt's on-line Help system is compatible with the Windows Help
  subsystems.  The SnagIt Help file contains all of the information
  you'll need to use SnagIt.

  To access SnagIt Help, select Help from the SnagIt menu bar, then
  Help Index from the drop-down menu.

  To get a quick overview of SnagIt essentials, select Quick Help from
  the Help menu.

  To acquire information about your screen mode and printer type,
  select System Info from the Help menu.

3.2  SnagIt Support

  TechSmith is committed to providing a reliable, high-quality product
  that is easy to use.  If you have any problem installing or
  using SnagIt, we want to know about it.

  You can contact TechSmith by mail, phone, or fax. TechSmith also
  provides electronic support through CompuServe, the World Wide Web
  and e-mail.

  TechSmith Corporation             Support: support@techsmith.com
  P.O. Box 4758                     WWW    : http://www.techsmith.com
  East Lansing, MI 48826-4758       TEL    : 517-333-2100
  U.S.A.                            FAX    : 517-333-1888

  In any communication with TechSmith regarding a problem with SnagIt,
  please clearly state the following:

  o  The product name and version number.

  o  Your name, address, e-mail address and telephone number.

  o  Your hardware and software configuration. Go to SnagIt/32's
     Help->Support dialog to get your diagnostic information.

  o  A description of the problem, and what you were trying to do when
     the problem occurred.

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4.  WHAT'S NEW
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4.1 32-bit Version - SnagIt/32 Version 4.3.6

   v4.3.6  Changed catalog browser to display a four digit year.
 
           Changed auto-filenaming to use a four digit index number.

           Fixed problem with compressed TIFF files.

           Fixed problem with color palettes and slow AVI frame rates 
           which occurred on some NT systems.

           Fixed problem with pausing and resuming audio capture on 
           some audio drivers.

   v4.3.5  Improved autoscrolling in custom scrolling window dialogs.

           Printing from preview window no longer automatically exits 
           the preview mode window.

           Fixed problem with printing from the preview window when 
           multiple outputs are configured.

           Fixed problem with parsing printer names in the printer 
           output dialog.
          
           Fixed problem with toggling off the tray icon feature from 
           the tray icon menu.

   v4.3.4  Fixed SnagIt crash on shutdown/logoff on Windows NT.

           Save settings when SnagIt exist on Windows shutdown/logoff.

           Fixed problems with Keep Aspect Ratio option in the 
           Filters->Image Scaling->Custom Scale dialog.

   v4.3.3  Improved auto-scrolling for Microsoft IE5.0 on Windows 98 
           and Windows 2000.

           Improved image color reduction to 4-bit color and Windows 
           Identity palette mode.

           Added an auto-scroll delay setting to Options->Program 
           Preferences->Program Options.

           Added a clipboard text image width setting to Options->
           Program Preferences->Program Options.

           Added support for video capture on Windows 2000.

           Fix problems with SnagIt launching on Windows startup.

           Fix auto-scroll problems w/ IE5.0 on multi-monitor systems.

           Fix view display problem during rotate and undo operations.

           Fix problem with cropping and copying image from the viewer.

   v4.3.2  Added a fast internal compression mode for video capture.

           Added a command-line option to keep SnagIt running after a
           oneshot capture

           Fixed Image menu shortcut key conflict

           Fixed video capture audio/video synchronization problem

           Fixed the Catalog Browser to work on a 16 color desktop

           Fixed wizard to not automatically start when the registry 
           import option is used
   
   v4.3.1  Added shell commands to catalog browser.  Users can quickly
           open items with other applications.

           AVI viewer window repaints immediately on trackbar change.

           Added an Image Resolution setting to configure an image's
           resolution in dots per inch (dpi).

           Added global install setup option. For registration key 
           only.

           Added Enterprise Install Documentation

           Fixed problem reading corrupted GIF files.

           Fixed SnagIt helpfile crash reading FAQ contents page.
           
           Fixed problem with setup program on systems using certain
           Matrox cards.

           Fixed foregrounding problem with "Ask for filename" dialog
           box on catalog output.

           Fixed window focus problem - give focus to the correct 
           window before capturing video.

           Fixed AutoScroll of the Microsoft "HTML Help" window on 
           Windows 98.

           To avoid problems with video codecs, SnagIt now creates 
           AVI files with dimensions that are rounded to a multiple
           of 4 pixels.
           
           Fixed problems with the AVI file video codec not always 
           being reported by Windows Explorer.

           Fixed problems with File->SaveAs in the image capture 
           preview window.

   v4.3.0  Added Audio recording capabilities to video capture.

           Added an Add Audio option to the Catalog browser, for use
           with TechSmith's audio tool, DubIt.

           Added support for Transparent GIF.

           Added cascaded menu capture and improved menu capture.

           Added support for Windows98 multi-monitor feature.
          
           Added an accelerator key for finishing output from the
           Preview window.

           Fixed problem with printer name using non standard
           ascii characters.

   v4.2.3  Fixed SnagIt Color Substitution Filter setting.

           Fixed problems related to using specific printer drivers.

   v4.2.2  Added color substitution to preview and viewer windows.
           
           Added Solarize filter to preview and viewer windows.

           Added default button to Color Resolution dialog.

           Modified Color menu layout.  Moved more complex filters to
           a sub menu.

           Fixed preview and viewer window resize/cropping re-paint 
           problem.
           
           Fixed timed capture using fixed region input.

           Fixed printer doesn't support bitmaps problem.

           Fixed clipboard DIB resolution problem.

   v4.2.1  Added a "Capture Comment" annotation option.

           Added a video capture focus rectangle toggle option.

           Added a View->Open menu option for video viewer window.

           Added an "Automatic Color" depth setting for file output.

           Added a default JPEG progressive save option.

           Added a SnagIt macro that works in Microsoft Word 97.

           Modified include cursor mode to work with more input modes.

   v4.2.0  Smooth Scaling - ability to reduce image sizes and still 
           maintain their readability.

           Image Effects - sharpen, blur, mosaic, emboss, shear, 
           rotate, flip, edge detection, posterize, oilify, etc.

           Color Conversion - control image's color depth, palette,
           dithering method, brightness, contrast, hue, saturation,etc.

           Added full support for reading and writing BMP,GIF,JPEG,
           TIFF, PCX, and PNG graphic formats.

           Added advanced file format support, e.g. interlaced GIF, 
           progressive JPEG,

           Added a treeview to the Catalog Browser window.

           Added a slow AVI capture and playback mode.

           Windows NT 3.51 no longer supported.

   v4.1.1  Added an option to disable the file delete confirmation 
           dialog box in the Catalog browser.

           Added automatic scrolling to the image crop feature in the
           preview and catalog viewer windows.

           Added a File->Page Setup option to the preview window.

           Fixed problem of some printers only outputting blank pages.

           Fixed problems using Autoscroll with IE4.0 and Outlook
           Express on Windows 95.

   v4.1.0  SnagIt Catalog Browser - A thumbnail catalog browser has 
           been added to provide capture management and improve 
           productivity.  SnagIt can now output captures to a 
           "catalog folder".  A thumbnail browser allows the user to 
           navigate, view, and manipulate a collection of captures.

           Fixed Region Capture - capture a configurable rectangle.  
           The user can use a fixed starting point or use the mouse 
           to choose the starting point.
    
           Menu Capture - will capture the top most menu displayed in
           the system.  Useful for capturing drop down or popup menus
           with the mouse cursor shown.  An "include menu bar" option
           clip's the menu bar area above drop down menus.

           Image cropping & copying to clipboard - added to the SnagIt 
           Preview window as a new Edit menu.  It includes an 
           unlimited Undo, Copy, Crop, Select All and Restore.  New 
           toolbar buttons added. Also added a status bar with image 
           information and selection rectangle information.  A right 
           mouse button click brings up a context menu (Edit menu).

           Integrated Video Viewer - An integrated frame-by-frame 
           video (AVI) viewer has been added.  The video viewer allows 
           you to navigate the frames of a video clip and copy/print/
           save any frame as a single image.  The video "play" option
           launches an external video player using the Windows shell
           (AVI) file association.

           User Interface reorganization - SnagIt/32 input & output 
           configurations have been grouped into property sheets. 

           Tray Icon option - added on option that enables or disables
           the tray icon directly from the program.

           Added command line activation -  the /S command line 
           parameter will perform one capture (using the current 
           saved configuration) and exit.

           Added Font and Word Wrap Format options for Text Capture.

           Added a Most Recently Used folder list to the File Output 
           Folder configuration. 
           
           Added standard Folder Selection common dialogs for folder 
           configuration. 
           
           Added a status bar and capture properties to the preview 
           window.  
           
           Fixed problems with AutoScroll and Word97 on NT 4.0.  

           Fixed problems with 16/32-bit images input from a BMP file 
           or the clipboard.
           
           Fixed multiple printer page output scaling problem.

4.2 16-bit Version - SnagIt Version 2.6.3

   v2.6.3  Fixed problem that some readers had with monochrome bitmap 
           file output.

   v2.6.2  Added DDE command to set a user defined caption in the
           print status dialog, e.g.
           [DDE_EXECUTE command] set("caption Widget Print Function")

   v2.6.1  Fixed printer output / print job queue problem.

   v2.6    Added software key registration.  Fixed problem with
           detecting default printer changes.

4.3 Undocumented features

  o Filters->Image Resolution: 
    
    This setting controls the resolution of an image in dots per inch
    (dpi).  This parameter will control how other applications (e.g. 
    Microsoft Word) displays and prints images created by SnagIt. 
    SnagIt applies this resolution parameter to all image captures. 
    Unless you have need for a specific resolution, the Auto Configure 
    checkbox should be selected.  This option uses the default screen 
    resolution (typically 96 dpi).  In general, the higher the 
    resolution the smaller the images appear in publishing
    applications.
   
  o Image->Resolution:

    The image resolution can also be set for the single image being
    viewed in the Preview or Catalog viewer windows.  Changing the
    resolution here only affects the currently viewed image.
   
    Note: This setting does not affect how SnagIt displays or prints 
    the image.  This setting affects Image Capture mode only. 

    The resolution property is not perserved by GIF or PNG files.

  o Options->Program Preferences->Program Options:

    Miscellaneous Options:  The Clipboard Text Width setting controls
    the width (in pixels) of any image created with Input set to 
    Full-Screen DOS or Clipboard.  The default width is 640 pixels.  
    Setting this value to zero will direct SnagIt to use the Windows 
    desktop width and height for the image dimensions.

    AutoScroll advanced options: The Scroll Delay setting controls
    how long (in milliseconds) SnagIt should wait for an application
    repaint its window after scrolling down one line.  The default
    value is zero.  Increasing this value may help SnagIt correctly 
    capture an application that is slow redrawing it's client area.


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5.  KNOWN PROBLEMS OR LIMITATIONS
----------------------------------------------------------------------
5.1 32-bit Version - SnagIt/32

    o  The full Text Capture feature is only available on Windows 95
       /98 systems.  SnagIt will only capture text from the clipboard
       on Windows NT systems.

    o  SnagIt/32 hangs on e-mail output on Windows 95 if only 16-bit
       MS Mail has been configured (i.e. MAPI is in use, but neither
       MS Exchange or any other 32-bit MAPI mail client has been
       configured).

5.2 16-bit Version - SnagIt

    o  Does not support any of the SnagIt/32 v3.x or v4.x feature
       additions or enhancements.

    o  Does not support e-mail as an output (i.e. MAPI mail clients).

    o  Does not support GIF, JPEG or compressed BMP graphic file
       formats.

    o  Does not support using the PrintScreen key to initiate a
       capture.

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6.  SETUP AND CONFIGURATION
----------------------------------------------------------------------
6.1 Installation Instructions

  The SnagIt installation program SETUP.EXE is a Microsoft Windows
  application.  You must have Windows, Windows for Workgroups, Windows
  NT or Windows 95/98 installed prior to installing SnagIt.  Setup 
  will automatically detect the version of Windows in use and copy the
  appropriate files during the install.  To install SnagIt, perform
  the following steps:

  1. Start Windows, if you haven't already done so.

  2. Insert the SnagIt/32 CDROM into the CDROM drive.  If the setup
     program does not automatically start, or if you have SnagIt/32 
     on diskettes, perform the remaining steps.

  For Windows 95/98 and Windows NT 4.0 users:

  3. From the Start menu, select Run

  For Windows 3.1x users:

  3. From the Program Manager menu bar, choose File, and select Run
     from the drop down menu.

  For all users:

  4. In the dialog box, enter:
          a:\setup
     (you will need to change the drive letter in the command line 
     above to match your current CDROM drive or your floppy drive if
     you are installing from diskettes)

  5. Click on the OK button.

  6. Follow the instructions given by the setup wizard for correct
     installation of the product.


6.2  Installed Files

  The SnagIt setup program copies the following files to your
  computer during installation:

  dderef.doc      SnagIt/32 DDE command reference.
  install.log     Log file used by the uninstall program.
  lfbmp90n.dll    BMP file format support file.
  lfcmp90n.dll    JPG file format support file.
  lffax90n.dll    TIF file format support file.
  lfgif90n.dll    GIF file format support file.
  lfpcx90n.dll    PCX file format support file.
  lfpng90n.dll    PNG file format support file.
  lftif90n.dll    TIF file format support file.
  ltdis90n.dll    Image library support file.
  ltdlg90n.dll    Image library support file.
  ltfil90n.dll    Image library support file.
  ltimg90n.dll    Image library support file.
  lkkrn90n.dll    Image library support file.
  siuninst.exe    Uninstall program helper.
  snagit32.cnt    Windows Help contents file for the SnagIt/32.
  snagit32.exe    Executable for Windows 95/98 & Windows NT.
  snagit32.hlp    Windows Help file for the SnagIt/32.
  snagtx16.dll    SnagIt/32 support file for text capture.
  snagtx32.dll    SnagIt/32 support file for text capture.
  snagmw97.dot    Macro for incorporating SnagIt/32 into Microsoft
                  Word 97.
  snagww.doc      Macro for incorporating SnagIt/32 into Microsoft
                  Word for Windows 2.0 and 6.0.
  unwise.exe      Uninstall program used by Windows.


6.3  Uninstall Instructions

  If after installing SnagIt Twin Pack, you find it necessary to
  remove the software from your computer, perform the following steps:

  Uninstall instructions for Windows 95/98 and Windows NT 4.0

  1. Run the Windows Control Panel

  2. Open the Add/Remove Programs applet from Control Panel.

  3. Select SnagIt from the list of applications that can uninstalled
     by Windows.

  4. Click on the Add/Remove button to uninstall SnagIt.

  Uninstall Instructions for Windows 3.1x and WFW 3.1x

  1. In Program Manager, open the program group where you installed
     SnagIt.

  2. Click on the Uninstall SnagIt icon to remove SnagIt from your
     system.

  If the uninstall program encounters errors, see the following 
  section for uninstall instructions.


6.4  Manual Uninstall Instructions

  If you do not have Windows 95/98, Windows NT 4.0, or encountered a
  problem during the uninstall, here are the steps you can take to
  manually uninstall SnagIt from your computer.

  Uninstall Instructions for Windows 3.1x and WFW 3.1x

  1. Start Windows, if you haven't already done so.

  2. In Program Manager, find the program group in which SnagIt was
     installed. Click once on the SnagIt icon to highlight it. Press
     the delete key. Confirm that you wish to delete the program item.

  3. If you selected "Automatically run SnagIt when Windows starts"
     during installation, delete SnagIt from the Startup group.

     In Program Manager, find the Startup group. Click once on the
     SnagIt icon to highlight it. Press the delete key. Confirm that
     you wish to delete the program item.

  4. Run File Manager and change to the directory in which you
     installed SnagIt.  Delete all the files listed in section 6.2.

  Uninstall Instructions for Windows NT and Windows 95/98

  1. Start Windows, if you haven't already done so.

  For Windows 95/98 and Windows NT 4.0 users:

  2. From the Start Menu, select Settings and then Taskbar. Now
     configure your Start Menu Programs by clicking on the Advanced
     button.

  3. Find the program group in which SnagIt/32 was installed. Click
     once on the SnagIt/32 filename to highlight it. Press the delete
     key. Confirm that you wish to delete the program item.

  4. If you selected "Automatically run SnagIt/32 when Windows starts"
     during installation, delete SnagIt/32 from the Startup group.

     Follow step #2 and then find the Startup group. Click once on the
     SnagIt/32 icon to highlight it. Press the delete key. Confirm
     that you wish to delete the program item.

  5. Run Windows Explorer and change to the directory in which you
     installed SnagIt/32. Delete all the files listed in section 6.2.

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7. REGISTERING SNAGIT TWIN PACK
----------------------------------------------------------------------
  This program and its associated files are part of an evaluation
  package copyrighted by TechSmith Corporation. SnagIt is not in the
  public domain.  This program must be registered if it is used
  beyond the 45 day evaluation period.

  Single-User SnagIt Twin Pack         $39.95

  Registration entitles the licensee to install either the 32 bit or
  the 16 bit version of SnagIt and to switch between the two without
  further payment.

  When you register SnagIt Twin Pack, you have the option of
  requesting a registered version of the software on CDROM or of
  requesting a software key to register the version you have. The
  software key immediately removes all registration reminder screens.

  Multi-User SnagIt Twin Pack         $200.00

  Registration entitles the licensed organization to install 10 copies
  of SnagIt, in any combination of 16 bit and 32 bit. A single
  CDROM is shipped along with the multi-user license.

  Registration Instructions

  1.  Select the SnagIt program's Help menu.

  2.  Select Register SnagIt from the menu.

  3.  Click on the Registration Form button.  Enter your registration
      information in the fields provided.

      NOTE: You must specify a name or company name when you register.
            Your software key will be personalized for that name ONLY.

  4.  When you are finished, select OK. This will create a text file
      called REGISTER.TXT in the SnagIt default directory. This is
      your registration and order form.  It includes a price sheet
      and your Product ID number.

  5.  Windows Notepad will now open REGISTER.TXT automatically,
      allowing you to edit and/or print the registration form.  While
      you are editing, please complete any blank items, including
      quantities, totals, and payment information. DO NOT EDIT THE
      PRODUCT ID NUMBER. Note that shipping charges are only
      applicable to CDROM orders.

  6.  Return the registration form, with payment, to TechSmith
      Corporation by any of the methods described on the form.  Upon
      receipt of your order, TechSmith will generate your CDROM or
      software key. It will then be sent to you by the method of
      your choice, either e-mail, fax, postal delivery or other.

  If you have elected to receive a software key, use the following
  steps to complete the registration process.

  7.  Select the Help->Register SnagIt menu item.

  8.  Click on the Enter Software Key button.

  9.  Enter your registration key, exactly as it is shown, in the
      field provided.

  10. Press OK.

  Your software is now registered!  All the registration reminder
  screens will be removed.  If you have any additional questions 
  or comments, contact TechSmith by e-mail at snagit@techsmith.com.

7.1  CompuServe SWREG Forum

  You may also register SnagIt Twin Pack using the Shareware
  Registration Forum on CompuServe (GO SWREG).

               SWREG Single-User #9459
               SWREG Ten-User    #9461

7.2  International Distributors

  Non U.S. customers ordering SnagIt on CDROM may contact:

  Australia

    Dunson Pty Ltd
    32 Elliott Road
    Dandenong, Victoria
    Australia  3175
    Phone  :  +61 3 9706 8773
    Fax    :  +61 3 9706 8704
    E-Mail :  snagit@dunson.com.au
    Web    :  www.dunson.com.au

  Canada

    Datamex Technologies
    7490 Paific Circle, Unit 7
    Mississauga, Ontario L5T 2A3
    Canada
    Phone : (905) 565-0900
    Fax   : (905) 565-0901

    Stream International
    Phone : (800) 699-2095

  France

    WinShare SARL
    Mail:    WinShare SARL
    46-48 Route de Thionville
    Zone Maison Neuve
    57140-WOIPPY
    France
    Phone  : (33) 3 87 30 85 57
    Fax    : (33) 3 87 32 37 75
    E-Mail : sales@wska.com

  Germany

    ADN Distribution GmbH
    ECO Technologiezentrum
    Lyrenstr: 13
    44866 Bochum
    Germany
    Phone    : +49 (0) 2327-998-0
    Fax      : +49 (0) 2327-998-560
    Internet : http://www.adnbo.com

  Scandinavia / Benelux

    CD & E
    Watercirkel 79
    NL-1186 LP Amstelveen
    Phone    : (31) (0)20-4535357
    Fax      : (31) (0)20-4535711
    E-mail   : cde@xs4all.nl
    Internet : http://www.cd-e.com

  United Kingdom

    Atlantic Coast plc.
    The Shareware Village
    Colyton
    Devon EX13 6HA
    England
    Phone    : 01297 552222
    Fax      : 01297 553366
    Internet : http://www.soft-shop.com

  Countries Not Listed

    TechSmith Corporation
    Attn.: SnagIt/32 Sales
    PO Box 4758
    East Lansing, MI  48826-4758
    U.S.A.
    Phone      : (517) 333-2100
    Fax        : (517) 333-1888
    E-mail     : sales@techsmith.com
    Internet   : http://www.techsmith.com
    CompuServe : 75226,3136


  TechSmith is a member of the Association of Shareware Professionals
  (ASP).  ASP wants to make sure that the shareware principle works
  for you.  If you are unable to resolve a shareware-related problem
  with an ASP member by contacting the member directly, ASP may be
  able to help.  The ASP Ombudsman can help you resolve a dispute or
  problem with an ASP member, but does not provide technical support
  for members' products.  If you have a concern with any shareware
  product which you not been able to resolve with an ASP member,
  please write to this address: ASP Ombudsman 545 Grover Road
  Muskegon, MI 49442-9427 U.S.A.


  TechSmith Corporation             Info  :         info@techsmith.com
  P.O. Box 4758                     WWW   :   http://www.techsmith.com
  East Lansing, MI 48826-4758 USA   Sales :        sales@techsmith.com
  517-333-2100 (tel)
  517-333-1888 (fax)

  Thank you for evaluating SnagIt!
  TechSmith Corporation
